Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the High Tide website (the “Site”) and any related services (collectively, the “Services”).

By accessing or purchasing from High Tide, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Research Use Only (RUO)

All products sold by High Tide are intended for laboratory research purposes only.

Our products:

Are NOT for human consumption
Are NOT for medical, dietary, or therapeutic use
Are NOT intended to diagnose, treat, cure, or prevent any disease

By purchasing from High Tide, you acknowledge that:

You are at least 21 years of age
You are purchasing for legitimate research purposes
You understand proper handling and research protocols

High Tide reserves the right to refuse service if misuse is suspected.

2. Product Information

We strive to ensure product descriptions, pricing, and availability are accurate. However:

We reserve the right to correct errors
Prices are subject to change without notice
Product availability may vary

All product images are for illustration purposes only.

3. Orders & Payment

Orders are subject to acceptance and availability.

We reserve the right to:

Cancel or refuse any order
Limit quantities per customer
Request verification before processing

Accepted payment methods may include third-party payment processors. By submitting payment information, you represent that you are authorized to use that method.

4. Shipping & Risk of Loss

Orders are processed and shipped according to our Shipping Policy.

Once an order is transferred to the shipping carrier:

Risk of loss transfers to the customer
High Tide is not responsible for carrier delays
Incorrect shipping information provided by the customer may result in additional fees

Tracking information will be provided when available.

5. Returns & Refunds

Due to the nature of research materials, all sales are final unless otherwise stated.

Refunds or replacements may be issued only if:

The incorrect product was shipped
The product was damaged in transit (with proof provided within 48 hours of delivery)

High Tide reserves the right to evaluate all claims.

6. Account Responsibility

If you create an account, you are responsible for:

Maintaining confidentiality of login credentials
All activities under your account
Providing accurate information

We may suspend or terminate accounts suspected of misuse or policy violations.

7. Intellectual Property

All content on the Site — including logos, branding, images, text, and design — is the property of High Tide and may not be copied, reproduced, or distributed without written permission.

8. Prohibited Uses

You agree not to:

Use products for human consumption
Misrepresent your research intentions
Attempt to reverse engineer or resell products without authorization
Use the Site for unlawful purposes

Violation may result in termination of access and possible legal action.

9. Limitation of Liability

High Tide shall not be liable for:

Indirect, incidental, or consequential damages
Misuse of products
Improper handling or storage
Research outcomes

All products are provided “as is” without warranties beyond purity testing representations.

10. Indemnification

You agree to indemnify and hold harmless High Tide from any claims, damages, or liabilities arising from misuse of products or violation of these Terms.

11. Privacy

Your use of our Services is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which High Tide operates.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.

14. Contact Information

For questions regarding these Terms:

High Tide
Email: admin@hightidepeptides.com