Shipping Policy

High Tide processes orders promptly following payment confirmation.

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Order Processing

Orders are typically prepared within 1–3 business days. Processing times may vary during high-volume periods.

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Shipping Methods

All shipments include tracking when available. Shipping carriers may include USPS, UPS, or other trusted providers.

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Delivery

Delivery times vary based on destination and carrier. Once an order has been transferred to the shipping carrier, High Tide is not responsible for delays caused by the carrier.

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Address Accuracy

Customers are responsible for providing accurate shipping information. High Tide is not responsible for orders delayed or lost due to incorrect addresses.

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Risk of Loss

Risk of loss transfers to the customer once the shipment is handed to the carrier.

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Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can review the issue.

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For questions regarding shipping, contact:
admin@hightidepeptides.com